Data Deletion
How to Delete Your Data
Email support@workingmemory.ai from the email address registered to your account, with the subject line "Delete my account". We will confirm and deactivate within one business day.
Legacy WhatsApp users can also send the text message "delete my data" to the Working Memory WhatsApp number for immediate deactivation.
What Happens Next
- Your account is deactivated: no further messages or uploads will be processed
- Your subscription is cancelled and no further charges are made
- All of your data (recordings, transcriptions, structured items, embeddings, push credentials) is permanently deleted within 90 days
- If you change your mind during the 90-day period, contact us to reactivate and recover your data
Data Export
You can download a complete copy of your data at any time from the app: open Integrations → Your data → Export your data to receive a structured JSON file immediately. Alternatively, email support@workingmemory.ai and we will provide a structured export within 30 days.
Questions?
Contact us at support@workingmemory.ai.